Privacy and cookie statement

Like many other companies, Reco Lift Solutions BV also loves cookies. These cookies are not the kind you can’t stop eating, they do however ensure that you don’t have to answer the same questions every time you visit our website.

Not only do they make your life easier, they also analyse how people use our website. We use that information to make our website more user-friendly. We also use cookies for marketing purposes. If you send a request using a contact form, the information you have entered will be stored in our system. That allows us to offer you faster service and send you personalised offers.

A quick answer to your request, with the right information

When you submit a request, we obviously want to know who you are and how we can reach you. We ask you to provide information about you personally and your company so that we can assist you as quickly as possible. For example, we register your name, telephone number, email address, company name, company address, company postcode and the town where your company is located.

We also ask you to provide information about your project so that we can help you faster and better. This gives us an immediate overview of your project and we know how long will take for our transport department to deliver your equipment. That is also useful if you need more equipment at a later time. We register the project name, the street name, the postcode and the town where your project is located for this purpose.

We retain the data you provide for as long as required by law. We do so as securely as possible and have implemented technical and organisational measures to achieve this.

The best service = correct data + good communication

A successful project starts with good collaboration. To achieve a good result, the right people need to communicate with each other and we need to understand each other’s work. So we store your name, address, telephone number, email address, order history and preferences in our CRM and ERP system. This helps us offer you the best possible service.

We can use this information to:

  1. Handle your orders and return shipments;
  2. Set up your personal account;
  3. Contact you if problems arise;
  4. Send you relevant information and publicity material for marketing purposes;
  5. Improve our service provision by creating relevant information based on analyses.

By agreeing to our privacy statement, you agree to our objective of offering you better service and give us permission to process your data in our CRM and ERP system.

Allow cookies

If you want to benefit from all the positive aspects of our cookies, we advise you to accept them. As mentioned before, they allow us to personalise the website and tailor it to your use. You accept the cookies by agreeing to the cookie message displayed when you first visit this website.

Reject cookies

What if you do not want to allow our cookies? You can disable them yourself in your web browser settings. Do keep in mind that the website will not function properly after disabling the cookies.

Tasty and easy, but what do these cookies actually do?

  1. Functional cookies
    These cookies ensure our website functions, so think of logging in in your own environment, sending a request, or watching videos.
  2. Analytical cookies
    These cookies gather information with which we can improve ourselves. Think of it as starting with a dry cracker and ending up with a delicious chocolate chip cookie. This is similar to how we try to upgrade ourselves using these cookies.
  3. Marketing cookies
    We use these cookies to supply our customers with information such as developments and the most recent offers. These cookies also allow us to send you a personalised newsletter.

In short: we use cookies to collect information and offer you a better website and a continuously more refined customer experience.